ILOVEALLACCESS.COM
JOURNEY FREQUENTLY ASKED QUESTIONS

1. Will we meet JOURNEY?

2. Will we be seated together?

3. What time do I need to be at the venue?

4. What do I get with my 5 Star Package?

5. What do I get with my 4 Star Package?

6. Are cameras allowed?

7. How long are packages available to purchase?

8. Why do I need a MyLAA account on your new website?

9. My question is not here. How can I reach you?

1. Will we meet JOURNEY?
No individual meet and greets are included on this tour, but if you have chosen the 5 Star package you will have a photo taken with Journey band members. The photo will be taken in groups (the group of people in your Journey 5 Star package order). Band members may vary nightly.

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2. Will we be seated together?
All ticket packages under one order number, will be seated together.

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3. What time do I need to be at the venue?
5 Star Packages start approximately 2-3 hours prior to show time. You will be sent an itinerary via email with details approximately 5 days before your show date.
4 Star Packages will usually be available starting 30 minutes before doors open on the evening of the show at the "Will Call" window at the box office displaying an I Love All Access sign. Please note that you cannot enter the venue until the doors open.

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4. What do I get with my 5 Star Package?
A guaranteed ticket in a premium location, an exclusive Journey gift bag, a pre-show party, a photo op with Journey band members (with the group of people in your Journey 5 Star package order), a Journey VIP commemorative laminate, parking (where available), crowd-free merchandise shopping and an onsite ILAA host. (Check the package description for the show(s) you are interested in for more specific seating information.)

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5. What do I get with my 4 Star package?
A guaranteed seat in a premium location, and an exclusive Journey gift. (Check the package description for the show(s) you are interested in for more specific seating information.)

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6. Are cameras allowed?
No, cameras are not allowed.

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7. How long are packages available to purchase?
Package sales will be available until packages are sold out, or until approximately two weeks before show date, whichever occurs first.

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8. Why do I need a MyLAA account on your new website?
To better improve your experience, security and customer satisfaction while using our new website.

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9. My question is not here. How can I reach you?
You can email us at info@iloveallaccess.com or call us at 888 I LUV AXS (888 458-8297) toll-free from the U.S., Canada and Mexico or +800 I LUV AXS 1 (+800 458-82971) toll-free from the UK, Ireland, the Netherlands, Spain, Belgium, Switzerland and Australia.

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